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Monday, 20 February 2017

What is Emotional Intelligence?

Intelligence is a thorny topic. What is it exactly?

Most of us believe we know it when we see it, but measuring or quantifying it has proved a challenge to say the least. IQ scores can be affected by culture, up-bringing, thinking styles (are you creative or analytical, for example) and many other factors. And now we have 'emotional intelligence' in the news. So what is it and can it help us work with our clients?